Patricia Jean-Louis

 


Patricia Jean-Louis


43 Roosevelt Avenue


Apt. 1102


Carteret, NJ 07008


(c) 484-358-4800  


woseritgeneral@gmail.com


 


Objective: To compliment your organization with my talents and capacities as a writer, critical thinker and communicator.


 


Experience


 


Time and Again Galleries, Linden, NJ


Auction Assistant: (June 2014-June 2016)


•          Entering new consignments/consignors into database for monthly auctions


•          Reviewing consignments for errors prior to auction and adjusting consignments to reflect agreed terms and conditions based on contracts


•          Assessing payment to consignors upon completion of auction based on agreed commission and auction expenses


•          Processing payments for successful bidders


•          Processing bidder approvals


•          Advertising auction details and images


•          Arranging pick-ups for new consignments


•          Re-consigning unsold items to coming auction


•          Selling unsold items on eBay


•          Tagging auction items for identification


•          Answering inquries via e-mail and telephone


 


Confidence Management Systems, Linden, NJ


Executive Assistant: (Dec. 2011-Mar. 2012)


 


•          Process monthly and bi-weekly product orders


•          Maintain Excel spreadsheets for: company vehicles, EZ Pass Cards and Gas Cards


•          Organize meetings and keep meeting minutes


•          Draft and mail checks to vendors and charities


•          Process executive’s personal medical claims


•          Monitor EZ Pass and gas card usage


•          Maintain an updated customer database with names, addresses and contact numbers


•          Draft proposals and contracts for potential customers


•          Answer phones


•          Invoice


•          File


 


T-Mobile (Call Center), Allentown, PA


Technical Care Specialist: (Feb. 2011-Nov. 2011)


•          Troubleshoot device issues by searching multiple resolution databases


•          Notate customer records with step-by-step resolution detail


•          Manage sensitive customer information such as social security numbers, account numbers, credit card numbers


•          Managed call time by providing effective resolutions expeditiously


 


United States Fire Insurance, Morristown, NJ


Claims Analyst: (Jul. 2006- Feb. 2010)


•          Manage motor vehicle and property claims


•          Evaluate policy coverage for policy holder


•          Contact all claim stakeholders for recorded/ written statements


•          Obtain pictures of lost or damaged property


•          Assign vehicles to be appraised


•          Arrange for rental vehicles


•          Compare and applied negligence rules for appropriate state


•          Analyze loss details and executed liability decision


•          Forward denial correspondence if applicable


•          Prepare written defense for arbitration and compile supporting evidence if loss is denied


•          Monitor arbitration forum for decision


•          Submit payment to claimant/ insured if applicable


•          Submit payment to vendors and appraisers


•          Maintain comprehensive notes in database throughout life of claim


•          Minimize life of claim from date of loss to closing


•          Minimize overhead for claim


•          Provide updates to insured and claimants through telephone and mailed communications


•          Provide customer service to insured and claimants


 


 CIT Group, Livingston, NJ


 Intern- Human Resources: (Jan. 2005- Oct. 2005); Small Business Lending:  (Jun. 2001- Sept. 2004)


•          Arrange meetings and interviews via Outlook and written/mailed correspondences


•          Contact staffing agencies for potential candidates


•          Enter candidate resumes into database for retention


•          Create PowerPoint presentations for miscellaneous projects


•          Draft and forward decline and offer letters


•          Handle confidential employee information including but not limited to: social security numbers, w-4 forms, benefits selections, and 401k information/figures


•          Research and provide up to date salary information for positions to be filled


•          Perform receptionist duties such as answering front desk phone, greeting guests


•          Maintain Excel database of archive legal documents


•          Assemble and forward closing loan packages to attorneys


•          Provide attorneys and borrowers with customer service


•          Track down borrowers that have defaulted on loans and fallen out of contact


•          Process new information found on borrowers in database


•          File miscellaneous paper work


 


Education


Major: Philosophy at Montclair State University, Upper Montclair, NJ


Credits: 142


Relevant Courses: Ethics, Intro to Law, Law and Litigation, Perspective Justice Studies, Macro Economics and various advanced Philosophy courses


 


Skills


•             Microsoft Suite                                          10+ years of experience


•             QuickBooks                                          3 months of experience


•             Typing                                                        10+ years of experience


•             Filing                                                        10+ years of experience


•             Automobile Claims                            4 years of experience


•             Customer Service                            10+ years of experience


•             Call Center                                          10 months of experience


 

  • ID#: 115310
  • Location: Elizabeth, NJ , 07208

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!