Bank Teller/Customer Service and Sales

                                                          Mercedes C. Gervasio


                                                                143 Pine Street Apt 1 Elizabeth, New Jersey 07206


                                                                cell:  908-416-0091


                                                                 mercygervasio@gmail.com


OBJECTIVE


To secure a challenging opportunity to utilize my skills and experience in the field of accounting, finance and customer service and sales. Which will allow  me to dynamically function and grow professionally within your company as well as individually.


SUMMARY OF QUALIFICATION


Knowledge in Payroll preparations, billing, and voucher


Highly skilled at managing responsibility in a fast paced environment


Skilled at interacting with customers of a socioeconomic backgrounds


Demonstrates strong skills in suggestive selling techniques for add on sales


EXPERIENCE


Mark down associates/Cash Register/Sales


Marshalls  - Elizabeth, NJ    November 2008  up to present


•             Assist in the execution of merchandising and operational functions to Company 


•             Positively demonstrate the company’s Core Values by developing trust and respect among peers         and management, working in teams and partnering with others through collaborative work ethics, and driving results by placing a high priority on detail and accuracy to successfully complete all tasks.


•             Deliver excellent customer service and demonstrate a high degree of professionalism.


•             Read comprehend and generate all reports for the store


•             Aid customer in locating merchandise.


•             Any other tasks as assigned from time to time by any member of the management team


•             Responsible for completing sales transactions within the store.


•             Performing other support functions which may include display of merchandise.


•             Assisting with stocking activities in the store.


•             Responsible for consistently keeping the customer at the center of everything he/she does.


•             Knowledgeable of store, services, and locations of merchandise.


•             Assist in ringing up sales at register


•             Ensure merchandise pricing is complete and accurate


Sales Associates/Customer Service/Cash Register


The Paradies Shops – EWR International Airport     02/2012 – 12/2014


•             Responsible for completing sales transactions within the store.


•             Performing other support functions which may includes display of merchandise.


•             Observes customer needs from time to time.


•             Demonstrates strong skills in suggestive               selling   techniques         for add on sales.


•             Keep the store's merchandise in proper places.


Preset Agent


Continental Airlines/Chelsea -Newark, New Jersey  04/2008 – 10/2008


•             Ensures an accurate preparation of an equipment, materials


and supplies needed to meet the flight standards in a systematic manner.


•             Calculates equipment, materials and supplies needed in accordance with the passenger count per flight.


•             Organizes equipment needed per flight schedule.


•             Prepares and sets up equipment, materials and supplies needed per flight schedule.


 


Payroll and Disbursement Coordinator


Phil National Guard -Manila,Philippines          9/1984 – 10/2007


•             Operations and general administrative functions.


•             Prepares and process payroll for bi-weekly and semi-monthly which includes additional compensation.


•             Initial contact with employees, written communications, information, disbursement and application of general procedures.


•             Respond to a large volume of inquiries and coordinate routine office activities.


•             Maintain confidentiality of records and employees information.


•             Interact with the employees and staff with regard to payroll preparations.


•             Coordinate with the Bank Officer regarding the budget and financial capacities of the company through daily cash disbursement.


•             Prepared the Salaries and Benefits of the Board of Director of the Company.


•             Checked the accuracy of Billing and Voucher preparations.


•             Prepares the monthly Gross Profit of the company through customer payment and accounts receivables.


EDUCATION


Sta Isabel College-Manila, Philippines                      06/1980  -  04/1984


Bachelor of Science in Commerce-Major in Accounting


Union County College   Elizabeth, New Jersey       06/2015  -  09/2015


Accounting Technician


Union County College, Elizabeth, New Jersey        10/2008  -  01/2009


Customer Service and Sales


Lake Shore Educational Inst.-Manila, Philippines   06/1974  – 04/197


High School


 


References:


Allan Weinbaum      


contact number     908-590-1402


email:                     alan.weinbaum@hotmail.com


Cladia Teixeria


Contact number    973-873-2966


Joycel Ronquillo   


contact number     775-200-4957


email:                     joycel.palilioronquillo@gmail.com


 

  • ID#: 133433
  • Location: Elizabeth, NJ , 07206

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