Bank Teller/Customer Service and Sales

                                                          Mercedes C. Gervasio

                                                                143 Pine Street Apt 1 Elizabeth, New Jersey 07206

                                                                cell:  908-416-0091



To secure a challenging opportunity to utilize my skills and experience in the field of accounting, finance and customer service and sales. Which will allow  me to dynamically function and grow professionally within your company as well as individually.


Knowledge in Payroll preparations, billing, and voucher

Highly skilled at managing responsibility in a fast paced environment

Skilled at interacting with customers of a socioeconomic backgrounds

Demonstrates strong skills in suggestive selling techniques for add on sales


Mark down associates/Cash Register/Sales

Marshalls  - Elizabeth, NJ    November 2008  up to present

•             Assist in the execution of merchandising and operational functions to Company 

•             Positively demonstrate the company’s Core Values by developing trust and respect among peers         and management, working in teams and partnering with others through collaborative work ethics, and driving results by placing a high priority on detail and accuracy to successfully complete all tasks.

•             Deliver excellent customer service and demonstrate a high degree of professionalism.

•             Read comprehend and generate all reports for the store

•             Aid customer in locating merchandise.

•             Any other tasks as assigned from time to time by any member of the management team

•             Responsible for completing sales transactions within the store.

•             Performing other support functions which may include display of merchandise.

•             Assisting with stocking activities in the store.

•             Responsible for consistently keeping the customer at the center of everything he/she does.

•             Knowledgeable of store, services, and locations of merchandise.

•             Assist in ringing up sales at register

•             Ensure merchandise pricing is complete and accurate

Sales Associates/Customer Service/Cash Register

The Paradies Shops – EWR International Airport     02/2012 – 12/2014

•             Responsible for completing sales transactions within the store.

•             Performing other support functions which may includes display of merchandise.

•             Observes customer needs from time to time.

•             Demonstrates strong skills in suggestive               selling   techniques         for add on sales.

•             Keep the store's merchandise in proper places.

Preset Agent

Continental Airlines/Chelsea -Newark, New Jersey  04/2008 – 10/2008

•             Ensures an accurate preparation of an equipment, materials

and supplies needed to meet the flight standards in a systematic manner.

•             Calculates equipment, materials and supplies needed in accordance with the passenger count per flight.

•             Organizes equipment needed per flight schedule.

•             Prepares and sets up equipment, materials and supplies needed per flight schedule.


Payroll and Disbursement Coordinator

Phil National Guard -Manila,Philippines          9/1984 – 10/2007

•             Operations and general administrative functions.

•             Prepares and process payroll for bi-weekly and semi-monthly which includes additional compensation.

•             Initial contact with employees, written communications, information, disbursement and application of general procedures.

•             Respond to a large volume of inquiries and coordinate routine office activities.

•             Maintain confidentiality of records and employees information.

•             Interact with the employees and staff with regard to payroll preparations.

•             Coordinate with the Bank Officer regarding the budget and financial capacities of the company through daily cash disbursement.

•             Prepared the Salaries and Benefits of the Board of Director of the Company.

•             Checked the accuracy of Billing and Voucher preparations.

•             Prepares the monthly Gross Profit of the company through customer payment and accounts receivables.


Sta Isabel College-Manila, Philippines                      06/1980  -  04/1984

Bachelor of Science in Commerce-Major in Accounting

Union County College   Elizabeth, New Jersey       06/2015  -  09/2015

Accounting Technician

Union County College, Elizabeth, New Jersey        10/2008  -  01/2009

Customer Service and Sales

Lake Shore Educational Inst.-Manila, Philippines   06/1974  – 04/197

High School



Allan Weinbaum      

contact number     908-590-1402


Cladia Teixeria

Contact number    973-873-2966

Joycel Ronquillo   

contact number     775-200-4957



  • ID#: 133433
  • Location: Elizabeth, NJ , 07206

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Customer Service Specialist - Entry Level Insi...
Newark, NJ Ricoh Americas Corporation
Bilingual Customer Service Representative - Fi...
Jersey City, NJ Randstad
Customer Service/Sales Associate
Newark, NJ Home Depot
Customer Service/Sales Associate
Vineland, NJ Home Depot
Customer Service/Sales Associate
Trenton, NJ Home Depot
Customer Service/Sales Associate
Neptune, NJ Home Depot