Administrative

Jo Anna Jarvis 732.915.843 joannaprod@aol.com www.artwanted.com/jarvis 8/2005 to 2/2013 Executive Director – Onsite Property Manager Montclair Shared Housing Association 27 Hillside Avenue Montclair, New Jersey 07042 2005 to February, 2013. Responsible for managing a senior citizen residential property, facility in an efficient and value enhancing manner that is consistent with the overall strategic mission. -Accountable for all business, financial, and management aspects of the property including preparing, implementing and adhering to the approved strategic plan, budget for the property, developing and maintaining strong working relationships with tenants or occupants, and supervising the day-today activities. Responsible for directly supervising a variety of staff, which includes; building, administration, operations, maintenance, vendors. Principal Responsibilities -Develop and implement approved strategic plan for the property. Primary responsibility for the day-today operation of the property to ensure that all site operations are in compliance with established policies and procedures, management agreement, and are consistent with the client's overall objectives. -Prepare annual budget, monthly financial variance reports, and leasing activity reports for board members. -Conduct formal site inspections at least monthly in compliance with established standard operating policies and procedures. -Monitor and enforce terms of all lease agreements, billing and collection of rents and other tenant charges in compliance with leases. Responsibilities include all aspects of lease administration including critical date master scheduling, lease notification and renewal notices. Bear primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property information book, site operating manual and emergency operations manual. - Have primary responsibility for controlling the procurement and expenditure processing. Ensure adherence to approved budget with primary responsibility for board reporting; file & renewal of operations licenses and insurances and state reports. - Ensure regulatory compliance and effective management of risk and liability for the facility. - Participate in tenant selection. Establishes and maintain open, positive relationships at all times with tenants and occupants ensuring that all services and needs are met and in compliance with leases and agreements. Conduct periodic visits, inspections and surveys; develop and implement effective tenant retention programs. - Oversee completion of capital improvements consistent with local codes and in compliance with leases. -Hire, train, and supervise (directly and indirectly) a qualified team of building, administrative, maintenance, and management staff for the property to promote an efficient and cost-effective operation. -Responsible for employee administration, including performance measurement, salary reviews, setting goals and motivating subordinates to meet goals. -Participate in the negotiation of service contracts with outside vendors to achieve the highest level of performance at the lowest cost in compliance with facility budget. -Support and provide leadership in a commitment to achieve facility and client expectations for service and business objectives. Consistently uphold and apply the facilities policies regarding appropriate professional behavior to ensure that the value of the mission is exhibited by actions of staff. -Perform other related duties as requested and attend all board meetings. Knowledge and Experience - Hands-on experience with tenant improvement and construction projects. - Ability to plan, organize and coordinate multiple projects - Minimum of (5) yrs. experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline, and development. -Strong literacy in MS Word and PowerPoint, Social Media programs applications. - Highly organized and skilled with time management. - Grant Writing - Visual Arts Presentations -Strong customer service/tenant relation skills. - Excellent communications skills. Past Employ: Program Coordinator Immunization Plus Program Ad House, family Resource Center 13 Clinton Place Newark, NJ 07108 January 1997–December 2003 Performed advanced, diversified, and confidential executive-level duties requiring broad and comprehensive experience, skill and knowledge of organization' s policies and practices. Supervised staff of four (4). Managed budget of $150,000, per grant funding year. Provided administrative support, in the development/, implementation, and marketing of Immunization program/project. Served as principal liaison between clients, faculty, staff, "City of Newark, Department of Health", various hospitals and other collaborating city based agencies on day-to-day, to solve programmatic/ operational, and administrative issues. Conducted seminars, meetings, and other special projects. Coordinated activities of support staff. Social Worker - Certified CSW – 1992 City of Newark City, Welfare 394 Washington Street Newark, New Jersey 07102 January 1992– December 1997 Supervised Case Workers in their daily submissions of client monetary GA’s (General Assistance) grants. Maintained and serviced Homeless Caseload. Had charge of monthly distribution of homeless / Daily run checks, i.e., SSI Awards, Vendor Payments. Acted as liaison (Floor Manager) between clients, management, and City Hall, in instances of differences involving regulated GA Benefits, or Case Management. Performed duties as Hearing Officer in cases of client non-compliance, to determine GA continuance, and or imposed sanctions. Fraud Investigator Complied investigational information relating to clients suspected of alleged General assistance Fraud. Imposed sanctions and structured client cases for court presentation. Monitored court issued repayment schedules. Case Management, monthly clients review, and grant re-certifications. Publications “Increasing Childhood Immunization among Hard to Reach Inner City Residents†(author, 35th CDC Immunization Conference, Atlanta Georgia, Session Presenter). “Assessing Immunization, History as a means of Increasing Vaccine Coverage Levelsâ€, 33rd CDC Immunization Conference. Impact of Outreach on Immunization Rates, Session Presenter, Ad House, City of Newark Department of Health collaboration. Committee Involvements Montclair Senior Advisory Board United Way Collation Montclair Historical Association Commuter Skills Microsoft Office XP, Microsoft Office 2000, Microsoft Office Vista, MS Word, MS Access, MS Excel, MS FrontPage, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop, Corel Draw Pro, Publisher, QuickBooks, Photo Shop, Website creation maintenance, EBay, Facebook. Currently perusing State of NJ Boarding Home Operators License: Completion date December, 2013.

  • ID#: 72861
  • Location: Elizabeth, NJ , 07201

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