Administrative Assistant/Customer Service

FALANA N. WINSTON

1464 Lexington Place Apt. 318
Elizabeth, NJ 07208
(Cell) 908-344-4780
Lolafalana27@aol.com
OBJECTIVE:Executive Assistant/Customer.            
                        Service
WORK HISTORY:
08/2013 – Present Union County Dept.
 Of Human Services Div. Of Social Services – Seasonal Assistant                  
Elizabeth, NJ                                                                                                                         
Assist Social Workers with Processing Food Stamp Applications for Clients
Data Research and Retrieval from Computer Data Base Programs
Schedule & Execute Telephone Interviews with Clients. 
Manage Incoming and Outgoing Mail (Incl. Verify. Letters) From Food Stamp Applicants
08/2012 – 12/2012Riverton Nursing & Rehabilitation Center – C.N.A. Rahway, NJ                                                                                                                                                
Assist Residents with Activities of Daily Living
11/2011 – 06/2012Community Food Bank Of N.J. – Data Entry Clerk
                                       (WFNJ PROGRAM) Hillside, NJ
Updated Monthly Delivery Report (Excel)
Input Shipping/Receiving Daily (Ceres System)
02/2011 – 06/2011Central Parking Systems – Cashier-Ticket Booth Elizabeth, NJ
Assist Customer With Exiting Tickets At Parking Garage
08/2008 – 01/2010CSI – Professional Telemarketer Westfield, NJ
Outbound Cold Calling For Non-Profit Call Center
10/2006 – 10/2009Taylor Transportation Van Services – Transporter Newark, NJ
Transport Elderly to Dr. Appointments/work
Copying; Filing; Faxing; Light Typing; Daily Log
01/1994 – 10/2003AT&T– Executive Assistant/Customer ServiceMorristown, NJ
                                       Assisted 1 Division Manager and 12 Direct Reports
Scheduling appointments and meetings
Handled accounting transactions including invoicing;
Accounts receivable/payable; travel and telephone 
expense reports; Provided telephone support
Coordinated and managed multiple projects and priorities
EDUCATION:
2010Work Force Advantage Elizabeth, NJ
NJ C.N.A. License
2010Professional Development Institute. (PDI) Elizabeth, NJ
Certified in Basic First Aid/CPR for adult, child, and infant
2005Union County College Elizabeth, NJ
Business Management
1997Morris County College Randolph, NJ
Information Technology Systems
                    
1991. Dover Business College Dover, NJ
Legal Secretarial
1990Dover High School Dover, NJ
Business
SKILLS: MS Excel; MS Outlook; MS PowerPoint; MS Word                                 
  • ID#: 75686
  • Location: Elizabeth, NJ , 07208

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